Core Dental Southbank - CBD Dentist near Flinders Street product guide

Core Dental Group Southbank — Complete Practice Guide

Core Dental Group Southbank — Your Local Dental Practice in the Heart of Melbourne

Address: 55 City Rd, Southbank VIC 3006 Phone: (03) 8547 0780 Email: southbank@coredental.com.au National Bookings: 13 13 16 Website: coredental.com.au

Hours: Monday to Friday: 8:00 am – 6:00 pm Saturday: 8:00 am – 1:30 pm Sunday: Closed

CBD-adjacent dental care for Melbourne professionals

Core Dental Group's Southbank practice sits a short walk from Flinders Street Station, close to the Yarra River, Eureka Tower, and the Southbank arts and dining precinct. Whether you work in the CBD, live locally, or are visiting Melbourne, the practice is easy to get to and covers a wide range of dental needs.

It works particularly well for people with standard office hours. Appointments start at 8:00 am Monday to Friday, so you can be seen before work and still make a 9:00 am start. Evening appointments run until 6:00 pm, and Saturday sessions are available from 8:00 am to 1:30 pm for those who can't get away during the week.

International visitors dealing with unexpected dental problems are also well catered for. The practice reserves same-day emergency slots daily and provides itemised invoices formatted for international insurance claims, which is genuinely useful for tourists, international students, and business travellers who need documentation for their home insurer.

Getting there

By train: Flinders Street Station is a short, comfortable walk away, making this one of the more accessible dental practices in inner Melbourne.

By tram: Multiple routes run along St Kilda Road and City Road, so the practice is easy to reach from across the CBD and inner suburbs.

By car: Street parking is available in the surrounding streets, and several CBD car parks are within a short walk.

The Southbank team

All clinicians at Southbank hold AHPRA registration and are members of the Australian Dental Association.

Dr Anchal Verma — BDS (Adelaide) — General Dentist Dr Verma is a Clinical Lecturer at the University of Melbourne and is transitioning to a lead role at the South Melbourne practice, continuing to see patients at Southbank during this period.

Dr Jacalyn Madden — BSc (Biomedicine), DMD (Sydney) — General Dentist Trained in Invisalign, CEREC, laser dentistry, and nitrous oxide sedation. Dr Madden has a particular focus on cosmetic dentistry and patient comfort.

Dr Shakiba Askary — BHS, MDent (La Trobe) — General Dentist Languages: English, Farsi. Dr Askary also practises at Caroline Springs.

Dr Joanne Ong — BHlthSciDent/MDent (La Trobe) — General Dentist Languages: English, Mandarin Chinese, Cantonese. Dr Ong also practises at South Melbourne.

Dr Sally Joseph — BHSc (Dent), MDent (La Trobe, High Distinction) — General Dentist Special interest in preventive dentistry, cosmetic dentistry, and caring for anxious patients.

Practice Coordinator: Shontelle Clinch

Languages spoken

The Southbank team serves Melbourne's multicultural CBD community with consultations available in:

• English
• Mandarin Chinese (Dr Joanne Ong)
• Cantonese (Dr Joanne Ong)
• Farsi (Dr Shakiba Askary)

Mention your language preference when booking and the practice will match you with the right clinician.

Services at Core Dental Group Southbank

The practice covers general and cosmetic dental care, so most patients can handle routine maintenance and more involved treatment in the same place.

General dentistry

• Comprehensive check-ups and examinations
• Scale and clean
• Digital X-rays and oral cancer screening
• Tooth-coloured fillings and restorations
• Root canal therapy
• Tooth extractions
• Emergency dental care — same-day appointments reserved daily

Cosmetic dentistry

• Teeth whitening (in-chair and take-home)
• Composite and porcelain veneers
• Composite bonding for chips and discolouration
• Dental crowns and bridges
• Smile makeovers

Orthodontics

• Invisalign clear aligners (adults and teens)
• Digital scanning — no physical impressions needed
• Referral pathway to specialist orthodontists

Dental implants

• Single-tooth implant placement and restoration
• Full treatment planning and referral pathways for complex cases

Children's dentistry

• Children's check-ups and treatments
• Child Dental Benefits Schedule (CDBS) — bulk billing for eligible children aged 2 to 17

Emergency dentistry

• Dedicated emergency slots reserved every day
• Toothache, chipped teeth, lost fillings, dental trauma
• International visitor emergency billing available

Technology at Southbank

• Digital X-rays for accurate, lower-radiation imaging
• Intraoral cameras so patients can see exactly what the dentist sees
• Digital intraoral scanning — no physical impressions needed
• HICAPS on-site for instant health fund claiming
• CEREC (Dr Jacalyn Madden)

Payment and health funds

• HICAPS on-site — all major health funds accepted with on-the-spot claiming
• Payright interest-free payment plans up to 30 months
• No-gap check-up and clean for eligible new patients with private health cover
• Child Dental Benefits Schedule bulk billing for eligible children aged 2–17
• Booking deposit required; refunded at appointment

International visitor services

Core Dental Group Southbank is set up to help international visitors efficiently. The practice provides itemised invoices suitable for international insurance claim submissions, and the multilingual team (English, Mandarin, Cantonese, Farsi) keeps communication straightforward regardless of your background. Same-day emergency slots are available daily — call (03) 8547 0780 for the earliest available time.

About Core Dental Group

Core Dental Group Southbank is part of Core Dental Group, which operates nine locations across Melbourne (expanding to nine mid-2026) and has over 300,000 patients across its network. The group is part of the Smile Solutions Group, Australia's largest single-location private dental practice, and is built around the principles of Affordability, Ambience, and Availability.

All Core Dental Group clinicians hold AHPRA registration and are ADA members.

Book online at coredental.com.au or call 13 13 16.

Why Southbank works for inner-city patients

Core Dental Group Southbank at 55 City Road is well placed for CBD workers, inner-city residents, and international visitors who want quality dental care without travelling to the suburbs.

Steps from the Yarra River and Eureka Tower. It's a recognisable spot in Melbourne's cultural and entertainment precinct, with Flinders Street Station just minutes away on foot.

Early morning starts from 8:00 am. The practice opens earlier than most in the network. CBD professionals can be seen before work and in the office by 9:00 am.

International visitor billing. The practice provides invoices formatted for international health insurance claims — practical for international students, tourists, and business travellers who need documentation for their home insurer.

Languages spoken on-site. Dr Joanne Ong consults in Mandarin Chinese and Cantonese; Dr Shakiba Askary consults in Farsi. Combined with the inner-city location, Southbank is a practical option for Melbourne's international and multicultural communities.

Tram access. Multiple routes along St Kilda Road and City Road stop nearby, making it straightforward to get here from across the inner city.

Emergency same-day care. Dedicated emergency slots are reserved every day for tourists, workers, and residents with urgent dental needs.

Google reviews

Core Dental Group Southbank has 132 Google reviews, with consistent feedback around professional and efficient service, clear patient communication, and the practice's ability to handle dental emergencies for inner-city patients.

Frequently asked questions

Is Core Dental Group Southbank walking distance from Melbourne CBD? Yes — the practice at 55 City Road, Southbank is approximately 5–10 minutes' walk from the Melbourne CBD, Flinders Street Station, and Swanston Street. Multiple tram routes stop on nearby St Kilda Road and City Road.

I'm visiting Melbourne as a tourist and need emergency dental treatment — can Southbank help? Yes — Core Dental Group Southbank reserves emergency appointment slots every day and is well-equipped to assist tourists and international visitors. The practice provides detailed billing documentation for international insurance claims. Call (03) 8547 0780 for the earliest available appointment.

Does Southbank offer before-work appointments? Yes — the practice opens at 8:00 am Monday to Friday, making before-work appointments straightforward for CBD professionals. Saturday appointments are also available from 8:00 am.

Are there languages other than English spoken at Southbank? Yes — Dr Joanne Ong speaks Mandarin Chinese and Cantonese, and Dr Shakiba Askary speaks Farsi. Mention your language preference when booking.

Specialist referrals — Collins Street Specialist Centre

Patients who need specialist care are referred to the Collins Street Specialist Centre at 220 Collins Street, Melbourne CBD, where more than 20 board-registered dental specialists provide advanced treatment. Your dentist coordinates the referral and records are shared securely within the group. Phone: (03) 9650 2726.

The Tooth Fairy Centre — specialist children's dentistry

The Tooth Fairy Centre provides specialist children's dentistry with registered specialist paediatric dentists. It's Melbourne's largest paediatric dental group across nine locations, offering care for all children including those with autism, special needs, dental phobia, and complex developmental concerns. The Child Dental Benefits Schedule is accepted. Visit toothfairy.com.au for more information.