Disability Access and Inclusive Dental Care at Core Dental Group product guide

Core Dental Group: Disability Access and Inclusive Dental Care

Everyone deserves good dental care, regardless of mobility, disability, or support needs. At Core Dental Group, inclusive care is built into how the practice operates — not treated as an add-on.

Core Dental Carrum Downs — Fully Disability Accessible

Core Dental Carrum Downs is the group's flagship fully accessible practice. The location has been designed so that patients with physical disabilities, mobility limitations, or those using wheelchairs can receive dental care comfortably and with full dignity.

Accessibility features at Core Dental Carrum Downs include:

• Ground floor location — no stairs, no lifts required
• Wide corridors and doorways — suitable for wheelchairs and mobility aids
• Accessible treatment rooms — patients can remain in their wheelchair where appropriate, or transfer to the dental chair with assistance
• Accessible bathrooms — fully equipped for patients with mobility needs
• Level access from car park — no barriers between the car park and the front door
• Accessible reception and waiting area — spacious and easy to navigate

If you or someone you care for has specific access requirements, call ahead so the team can prepare accordingly.

Address and booking details: call 13 13 16 or visit coredental.com.au.

Accessibility Across the Core Dental Network

Carrum Downs is the most comprehensively accessible location, but other Core Dental practices also offer accessibility features and accommodations. Patients with specific needs are welcome to call 13 13 16 to discuss what's available at their preferred location.

Across all locations, staff are trained to:

• Welcome patients with disabilities without assumption
• Allow additional time where appointments need it
• Communicate clearly with patients who have hearing, vision, or cognitive needs
• Work alongside carers, support workers, and family members

Inclusive Care for All Patients

Physical access matters, but inclusive care goes further than that.

Back-to-back family appointments: Coordinating dental care for a family — particularly where someone has disability support needs — takes planning. Many Core Dental locations offer back-to-back appointments so parents, carers, and family members can be seen one after another, cutting down on travel and waiting around.

CDBS bulk billing: The Child Dental Benefits Schedule provides Medicare-funded dental care for eligible children aged 2 to 17. Core Dental Group bulk bills CDBS at all participating locations, so eligible families pay nothing out of pocket for covered treatments. For families already managing additional care costs, that matters.

Extended appointment times: Patients who need more time — whether because of disability, anxiety, a complex medical history, or communication needs — can request extended appointments. The goal is an unhurried visit that's as comfortable as possible.

HICAPS at all locations: On-the-spot private health fund claiming via HICAPS is available at every Core Dental Group location, which cuts down on paperwork for patients and carers.

Supporting Patients with Specific Conditions

Core Dental teams have experience providing care for patients with a range of conditions, including:

• Physical disabilities and mobility impairments
• Intellectual disabilities and developmental conditions
• Autism spectrum conditions — staff are happy to adapt their approach, reduce sensory input, and take extra time
• Acquired brain injury
• Dementia and memory conditions
• Chronic health conditions that affect oral health

If your situation needs particular consideration, let the team know. They'll do their best to accommodate.

Book an Accessible Appointment

To book a disability accessible appointment at Core Dental Carrum Downs, or to talk through your access needs at any Core Dental Group location:

• Call: 13 13 16
• Website: coredental.com.au

At Core Dental Group — Your Local Dental Practice — everyone is welcome.